Get iPod Touch/iPhone Working in Windows 7 x64

itunes-logo[1] One thing I noticed rather quickly with this build was that the iPod Touch does not seem to work out of the box in iTunes.  At first I didn’t mind, but then there was added pressure when my brother snatched my 6801 DVD and installed it on his machine and then came to me to get his iPod Touch working.  So of course this started a quest to do what many others wrote off as impossible.  Well, I’m here to tell you that it is NOT impossible, it just requires a little know how and willingness to do some things manually.  So let’s get to it shall we?

NOTE: Everything you need to know to make this work is in the following guide, if yours isn’t working, you did something wrong, so read it over again because you probably missed a step.

What you will need:

  • Latest iTunes x64 release from apple.com
  • Installed copy of iTunes on a Vista x64 system available to you
  • Basic knowledge of installing drivers in Windows

Ok, so first off, you obviously need to install iTunes.  Install it as you normally would and let it do it’s thing.  Once you have done that, you will notice the following error if you try to start iTunes with your iPod Touch plugged in:

error

The reason this happens is because the iTunes installer does not install the Mobile Device Support component which is necessary for the iPod Touch to work correctly.  To remedy this issue do the following:

  1. Copy the “Mobile Device Support” directory from your Vista system to the same location on your 7 system (Located in C:\Program Files (x86)\Common Files\Apple\).
  2. Once you have done that, we need to merge the appropriate registry entries so the services actually work.  Merge THIS registry file and allow all UAC prompts.
  3. Once that is done, now we need to move on to the hardest part of the whole process.  Installing the correct driver for the iPod Touch.  Windows 7 incorrectly sees the device as a digital camera, so we need to fix this manually.  To do this head into the device manager and select the iPod (see screenshots below).

    devmgmt1

    Once you have done that, right click and go to “Update Driver”.  You will now see this:

    driver1

    Select “Browse my computer for driver software”.  Now you should see this:

    driver2

    Click the button highlighted (hint: it’s the Let me pick… Button).

    When the prompt comes up, click have disk and navigate to C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers\

    After doing that click OK and you should see this:

    driver3

    Click Next and the driver will install.

    Finally, reboot your computer to allow the Mobile device service to start, and plug in your iPod Touch and fire up iTunes.  Your device should now work exactly as it should.  Enjoy!

Posted by: Chris123NT

Published on: November 10th, 2008 at 11:15 PM

Posted in Hardware, Tips and Tricks, Windows 7

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58 Responses to 'Get iPod Touch/iPhone Working in Windows 7 x64'

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  1. November 11, 2008 at 2:23 pm

    James:

    Thank you for this guide. Short of installing windows vista, then installing iTunes, then reinstalling windows 7 i can’t see how i can get the AMDS directory. Could you post a link to a archive of the directory from windows vista. many thanks.

  2. November 11, 2008 at 5:50 pm

    Chris123NT:

    James:

    http://rapidshare.com/files/162894055/Mobile_Device_Support.rar.html

  3. November 18, 2008 at 7:11 am

    Use iPhone in Windows 7 6801 x64. Fix Apple Mobile Device Drivers | Blogitech from Chris Maddern:

    [...] over here for the full guide; the files are now available in a rar file in one of the comments so just scroll [...]

  4. November 18, 2008 at 8:54 am

    Chris Maddern:

    Hi Chris,

    Great Job!!! I thought that would work but didn’t have the files at hand / time to do it.
    How did you figure the keys that needed to be udpated in the registry; Orca on the MSI?

    Would you happen to know how to install MobileMe64.msi?

    Cheers!

    Chris

  5. November 22, 2008 at 4:20 pm

    Chris Maddern:

    Hi,

    Have you had any luck with iTunes 8.0.2 to the same end?

    Thanks,

    Chris

  6. November 22, 2008 at 7:26 pm

    mll7:

    Too bad for me the above isn’t working with iTunes 8.0.2, I really hope there will be a workaround sooon

    Cheer, Mll

  7. November 23, 2008 at 1:24 am

    Chris123NT:

    I noticed this isn’t working with itunes 8.0.2. Thanks for the heads up though. It seems that once you’ve installed itunes once in 7, the MSI won’t work again. Looking into it now. Who thought something could be so complicated lol.

  8. November 24, 2008 at 8:32 pm

    Mark:

    Yes, I got iTunes 8.0.2 install on Windows 7 x64.

    I had previously install iTunes 8.0.1 but can’t update so I uninstall 8.0.1 but unfortunately, now neither iTunes 8.0.1 or 8.0.2 would install as it run into an error.

    What you will need: WinRAR or 7-Zip and Orca (download Orca here: http://www.softpedia.com/get/Authoring-tools/Setup-creators/Orca.shtml)

    1. Extract iTunes64Setup_v8.0.2.20.exe using WinRAR or 7-Zip
    2. Right click on iTunes64.msi and click Edit with Orca
    3. In the Tables (left), right click on Error and click Drop Table… and click yes.
    4. Save the file.

    Enjoy iTunes 8.0.2 x64 on Windows 7

  9. November 24, 2008 at 8:36 pm

    Mark:

    I got iTunes 8.0.2 working on Windows 7

    extract the iTunes 8.0.2 installer and edit itunes64.msi with orca

    find error in the left, right click it and click drop table

    save the file

    enjoy itunes 8.0.2 on windows 7

  10. November 24, 2008 at 9:26 pm

    Chris123NT:

    Mark,

    Good bit of info, but I just tested it and it does not work. The MSI just errors out right away with your method.

  11. November 30, 2008 at 3:43 am

    Chuckalicious:

    Mark and Chris,
    Here is the solution to running itunes 8.0.2 on Windows 7 x64. After installing iTunes, follow all the steps above, and then open regedit. From the root, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apple Inc.\Apple Mobile Device Support]
    . Change the version number to 2.12.33.0. Reboot the machine or restart the service, and wa-la!!! Suddenly your ipod or iphone will appear and sync flawlessly.

  12. November 30, 2008 at 3:45 am

    Chuckalicious:

    or.. an even easier way, would be to change the version number for AMDS in Chris’s registry file, and then merge it in. As a mater of fact, that is probably a better way of doing it.

  13. December 1, 2008 at 7:55 am

    Strid:

    great guide but james link: http://rapidshare.com/files/162894055/Mobile_Device_Support.rar.html seems to be outdated or someting. Is there anyone that could post a new link?

  14. December 1, 2008 at 7:57 am

    Strid:

    Great guide

    Can someone post a link for mobile device?

  15. December 3, 2008 at 4:47 pm

    Adam:

    Can we get a rehost of http://rapidshare.com/files/162894055/Mobile_Device_Support.rar.html?

    Thanks.

  16. December 6, 2008 at 9:55 pm

    DanHolme:

    The 8.0.2 x64 version installed perfectly on Win 7 x64, in Vista compatibility mode.

  17. December 8, 2008 at 11:01 am

    Mark:

    The problem is installing the AMDS portion of the install without Vista. The rapidshare link above no longer works. I’ve tried importing the modded reg key, playing around with the AMDS msi file on Orca, older versions of Itunes, but still I get the error when I connect my Ipod. In fact, the AMDS installer does not complete and does not create the directory.

    Anyone willing to post a link to a working AMDS folder?

    Thanks

  18. December 9, 2008 at 9:09 pm

    Speedy523:

    Can we please have a repost of the Vista x64 Mobile Device Support Folder?

  19. December 16, 2008 at 9:36 pm

    Name:

    Does anyone have any luck with iTunes 8 x64 on Windows 7 build 6936 x64? Windows 7 build 6936 x64 detect invalid driver signature + internet radio doesn’t work. “An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later.” Press F8 > Disable driver signature Enforcement is overkill + internet radio still doesn’t work.

    Unrelated, does Chris get prompt that he got new comments or does he come check every one of his post?

  20. December 19, 2008 at 6:22 pm

    Jake:

    Can someone repost the vista x64 mobile device drivers? thanks.

  21. January 1, 2009 at 3:41 pm

    Get iPod Touch/iPhone Working in Windows 7 x64 « irony islet:

    [...] Get iPod Touch/iPhone Working in Windows 7 x64 at Chris123NT’s Blog [...]

  22. January 15, 2009 at 2:58 pm

    SevenDeuce:

    Here is a link to the Drivers for Vx64

    http://www.mediafire.com/download.php?immtm0hynuz

    Don’t know how long it’ll be there.

  23. January 18, 2009 at 8:43 pm

    binaryspiral:

    So far, the Beta (build 7000) along with the latest Windows 64 bit version of iTunes is working – although I say that prematurely as it’s currently progressing through the “Backing up my iPod”…

  24. January 24, 2009 at 3:34 pm

    Brad:

    It won’t let me select the driver. Says it’s not compatible. Anyone else having this problem?

  25. January 24, 2009 at 4:07 pm

    Dwight Panozzo:

    Does anyone know how to overcome a similar problem with Windows 7 x32 and the iphone?
    I installed Windows 7 and everything was perfect until I plugged in my iPhone. It started doing a driver search. After a few minutes I cancelled the search because I had to do something else. Now when I plug in the iPhone the computer gives the ‘just plugged in a device, now wait until it is paired with its driver’ sound, but then it gives up after about 30 seconds with its ‘device is unplugged’ sound. Attempts to get the computer to locate the device with an Add Hardware, device search were useless (although it did find a neighbor’s bluetooth phone).

    Help!

  26. January 25, 2009 at 6:38 pm

    Ace-B:

    On Windows 7 Build 7000 & iTunes 8.0.2 all this “dancings with buben” isn’t needed…
    I have just 2 little problems:
    1) iTunes installer freeze on 2/3 of his work… I go to Task Manager and kill “DifXInstall64.exe” process… after that installer finish his work…
    2) computer not recognize my iPhone until I restart it (computer, not iPhone)… after that all works normally

  27. January 29, 2009 at 11:03 am

    matthew:

    Had the same problem as above. Try downloading iTunes again. Seems Apple made a small update in the last couple of days to 8.02 and when I reinstalled it on Beta 7000 it now picks up my iPhone with none of the fixes above. Just in time to get 2.21. I’m running x64.

  28. January 29, 2009 at 11:28 am

    Discount Bedding Sets:

    العظمى ،

    وذلك بفضل!

  29. January 29, 2009 at 4:05 pm

    Listerdude:

    Great guide worked well. I now have iTunes finding my iPhone on Windows 7.

  30. February 15, 2009 at 11:42 am

    gerard:

    great guide, I upgraded from XP to Vista, so didn’t need to do step 1, the files were already there

  31. February 16, 2009 at 5:07 am

    Hunter555:

    I found even with the latest itunes my iphone still didn’t work and showed up as a digital camera till I went in device manager –> properties on the iphone (under portable devices) –> Update drivers –> Automatically update drivers.

    Then it worked!

  32. February 21, 2009 at 10:58 am

    Fluxell:

    FYI: just tried to sync my ipod touch with Windows 7 64-bit for the first time and it didn’t work at first. However, I kept the ipod plugged into the computer and after a few minutes Windows 7 magically installed the right driver and it’s working fine now.

    strange, but yay!

  33. March 14, 2009 at 8:04 am

    Adrian:

    This worked Great! Thanks for you information

  34. March 16, 2009 at 7:02 pm

    http://rich-niche.info/cookie/img/smilies/happy.gif:

    nice! [IMG]http://rich-niche.info/cookie/img/smilies/happy.gif[/IMG]

  35. April 10, 2009 at 11:13 pm

    Geraldine:

    hello guys I’ve been trying all this steps like 3 times without good results, im having the same problem but i don’t know if all this is happening to me because i have vista. im not an expert with software so……. im gonna need help because i want to put my own musik to my ipodtouch!

    Thank you very much in advance

  36. April 23, 2009 at 7:58 pm

    Dimacid:

    All windows 7 bults untill 7077 x64 were giving me lots of trouble with my iPhone.
    7068 was the worst, my wife’s iPhone froze badly! I couldn’t get restore to complete untill I installed built 7077 64bit. I guess that’s why it’s called RC :D

  37. April 26, 2009 at 5:01 am

    Jules:

    Thanks a million to all here, who are able to make a complete idiot like myself fix his problem…can’t even begin to tell you how glad I am that sites like this exist :D .

  38. May 14, 2009 at 9:40 am

    Danielon:

    Sorry but this doesn’t work on Windows 7 x64 RC 7100

  39. May 17, 2009 at 6:10 am

    Stephen:

    I’m having the same problem, but in Windows 7 32-bit. Anyone got a fix?

  40. May 22, 2009 at 3:12 pm

    Chuck:

    I had problems too with RC 7100 and my iPod Touch. Tried this hack as well and didn’t help. I had some instability issues and did a complete reinstall of Win 7 and then iTunes and the second time around it just worked (well except for photos syncing). Have no idea why. I do know that the install takes “virgin” iPods much better than filled up ones, so for my other iPods I’ve restored them on other computers then linked them to the new install

  41. May 31, 2009 at 7:54 pm

    Sean:

    Ok here is my problem. I updated from vista to windows 7 3 days ago and on vista my ipod was working just fine. But when I tryed to sync it, I had a message appearing telling me that Itune could’nt sync my ipod because it had expire. WTF !!!! So I uninstaled the driver and reinstaled them. Now it open like a external drive but it dosent appear in Itune enymore. Yes if you whant to know my ipod is jealbroken but the problem isnt the I checked.

  42. June 1, 2009 at 10:25 pm

    Sean:

    Downloaded the drivers and Itune now see my ipod. But is still have the messages that my ipod as expired appearing

  43. June 7, 2009 at 11:42 pm

    Mike:

    Using Windows 7 7100 32-bit. Have an ipod touch 2G. To fix the install here were my steps:

    -Download and install itunes 8.1.1, run in compatibility mode for vista and with administrator access

    -Uninstall itunes 8.1.1 (mobile device support remains)

    -Install 8.2 with same compatibility mode and administrator access (no error messages appear during installation)

    -To get ipod touch recognized by itunes, connect ipod, open up device manager and uninstall the current apple ipod driver (it’s an incorrect photo driver)

    -Open itunes and connect ipod touch, it will be recognized by itunes now.

    ***you might want to throw in a few restarts here and there

  44. July 14, 2009 at 10:56 pm

    Barnfly:

    Mike’s advice from june 7 worked perfect for Windows 7 RC x64 iTunes 8.2 install. Couldn’t get iPhone 3gs 32gb recognized in iTunes. Now it works normally. However, iPhone still isn’t recognized in Windows Explorer. Any thoughts why?

  45. July 17, 2009 at 1:24 pm

    Jarodgat:

    Perfect best genius !!!

    you saves me !!

  46. July 22, 2009 at 6:04 pm

    k1klass:

    Its beyond me why itunes is having compatibility issues with windows 7, so late in the game when its now at RC and close to release, but a big thank you MIKE! Your advice worked a treat :)

  47. February 2, 2010 at 1:38 am

    Francina Yarboro:

    Learn how to get a free ipad here: FREE IPAD

  48. February 5, 2010 at 6:33 pm

    John:

    Could someone PLEASE re-upload the Vista driver folder somewhere? None of my computers run Vista anymore, and the links here are old.

  49. February 6, 2010 at 11:14 pm

    Santos Snodgrass:

    I’ve enjoyed Apple for sometime, they produce gadgets that is aesthetically gorgeous while working like a everytime I use it. I can’t say that about alot of companies, it’s usually one or the other. Tech companies don’t usually take aesthetics seriously like Apple. With me stating that I’ve got to say that I’m very excited about the upcoming Tablet. One thing I question though, is it too soon? I’m afraid that this may be ahead of our time. What do you think?

  50. February 11, 2010 at 10:41 pm

    Valeri Bienvenue:

    Zune and iPod: Most people compare the Zune to the Touch, but after seeing how slim and surprisingly small and light it is, I consider it to be a rather unique hybrid that combines qualities of both the Touch and the Nano. It’s very colorful and lovely OLED screen is slightly smaller than the touch screen, but the player itself feels quite a bit smaller and lighter. It weighs about 2/3 as much, and is noticeably smaller in width and height, while being just a hair thicker.Have you tried the ipad? you can get one free at FreshGiftCard.com

  51. February 21, 2010 at 10:08 am

    Adam:

    My IPod touch was not connecting with Windows 7 64 bit. I found out that the “Apple Mobile Device” service was not enabled. I enabled it and started it and that fixed it!

  52. February 23, 2010 at 3:00 pm

    Mikewire:

    @Chuckalicious – thank you! iTunes would load and run, but would not recognize my iPod – this was after a Visual Studio install on a Windows 7 64bit machine.

    Installed iTunes v9.0.3 and the Apple Media Device Service (AMDS) would not start and terminated with an application error:

    “Faulting application name: AppleMobileDeviceService.exe, version: 2.50.39.0, time stamp: 0×4a5d2d41
    Faulting module name: RPCRT4.dll, version: 6.1.7600.16385, time stamp: 0×4a5bdb3b
    Exception code: 0xc0000005
    Fault offset: 0×00017ac2
    Faulting process id: 0xd1c
    Faulting application start time: 0×01cab4bb490e2909
    Faulting application path: C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    Faulting module path: C:\Windows\syswow64\RPCRT4.dll”

    So, I downloaded v.8 of iTunes, unzipped it and manually installed AMDS, then used your registry hack and iTunes loaded and recognized my iPod Touch!

    Thanks!

  53. March 3, 2010 at 8:24 am

    todd:

    I too need the vista drivers. Can someone post then please?!
    Thank You!!

  54. March 4, 2010 at 2:32 am

    Trentemoller:

    Hello, I have a big problem, please upload Mobile Device Support directory to somewhere

  55. March 8, 2010 at 5:43 pm

    Kelsi Urrutia:

    Yes, can someone please repost the driver thing?

  56. March 8, 2010 at 9:58 pm

    Dayle Mac:

    Hello you cos i so begot your site, i wuold be glad if you allow me to publish a review on your awesome wordpress site in my silly Apple iPad Site http://ipadnewssvcip.wordpress.com/ would you grant me permission? XoX, Dayle Mac

  57. March 9, 2010 at 8:57 am

    Cherub:

    My ipod touch would not update on iTunes9 with my windows 7. I opened my computer control panel then devices and printers. I right clicked on the Apple Mobile Device which incidentaly was showing up as a camera. A dialogue box came up that said there was a problem and it was rectifying or something to that effect. The computer then did everything by itself – installing the driver and then updating the ipod. No probs. Please try it was so simple.

  58. March 11, 2010 at 11:30 pm

    myVideo:

    Хороший материал. Жду новых статей.

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